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These brokers Doing the job in opposition to Telus benefits, instead of retaining the previous loyal customers they make them disappear to look for other service provider
We're sorry to listen to about these challenges you've got knowledgeable with both of those tech support and billing. Please send us A non-public information, and we’ll operate to get you the guidance and observe-up required to take care of these concerns right away.
@chris14 I wanted to very clear up some inaccurate information. We will repair TELUS owned downed lines at no cost. We are going to only eliminate the line completely for building/renovation purposes but there is a cost included. We despatched you a private information in case you want to move forward with either circumstance.
• I originally renewed my deal right after Talking with the agent named Abdul, who gave me a offer that I recognized, although it couldn’t match a proposal from Rogers.
I am requesting a clear breakdown of my deal, such as all relevant savings, and a fair resolution to the problems I’ve seasoned. Furthermore, I question that someone assessment the call recordings to grasp the very poor remedy I been given from a variety of agents.
I am crafting to precise my deep dissatisfaction with the customer service I acquired even though aiming to explain the details of my new agreement and savings. My the latest knowledge has still left me sensation frustrated, undervalued, and worried about your crew's overall high-quality of support.
I have already been contacting and contacting Telus and had a chat Along with the AI that didn't seem to comprehend what I had been Telus technical support inquiring.
The TELUS group acknowledges that our work spans lots of Territories and Treaty places and we have been grateful for the standard Know-how Keepers and Elders who're with us right now, whoever has absent prior to us along with the youth that encourage us.
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The TV sign continues to be dropped since Friday, September 27th and also the technician who showed up yesterday, September thirtieth could not resolve the trouble following transforming the Television cable box and cable. I was knowledgeable that the net Modem should be transformed way too, but he didn't have it.
The TELUS team acknowledges that our work spans a lot of Territories and Treaty locations and we have been grateful for the standard Understanding Keepers and Elders who will be with us right now, individuals who have long gone prior to us plus the youth that encourage us.
Yeah, I’m binding by a two calendar year deal regrettably, I’m only four months in, but I did get someplace. I suppose The chief Business office referred to as me nowadays so I have a mobile phone dialogue with him in an hour. We’ll see how that goes.